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Customer Service Rep
Illinois
Crest Hill
Clerical - Customer Service Rep
JN -012021-3898

We are looking for a customer service rep to start ASAP in the Crest Hill, IL office. This is a 5pm-130am shift


Essential Functions:
  • Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
  • Reports customer feedback to management
  • Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes
  • Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records
  • Assures proper invoicing of accounts by verifying computer-generated invoices
  • Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
  • Schedule loads as required
  • Maintain updated reports to ensure all loads are empty and closed
  • Resolve refused product, over, short and damaged (OS&D) orders
  • Follow attendance policy, show up for work on time and ready to work assigned shift
  • Perform other duties as required and assigned
Physical Requirements:
    • Requires the ability to sit for long periods of time, with frequent interruptions
    • Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
    • Requires manual dexterity with normal hand and finger movements for typical office work
    • Talking, hearing, and seeing are important elements of completing assigned tasks
    • May require travel by automobile and airplane up for business
    • May require a visit facility operations in temperatures at or below freezing
    • May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
    • Requires the use of various electronic tools
    • Requires the ability to relate to others beyond giving and receiving instructions: must partner with  colleagues without exhibiting behavioral extremes
    • Requires the performance of work activities including reasoning, negotiating, Instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Hours: M-F, everyother Sat 5pm-130am
Pay: $17/hr

Azimuth is an equal opportunity employer


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