Return To Job Search

Customer Service Rep
Clerical - Customer Service Rep
JN -022019-2670

We are currently recruiting a Customer Service Rep for our customer in Joliet IL. Our customer is a fast paced Warehouse and Distribution company. The ideal candidate will have a minimum of 2 years experience in a Warehouse Customer Service or Shipping Department.

Duties Will Include:

  • Process and input all customer orders- inbound and outbound
  • Run stock reports to check for product availability
  • Generate all related paperwork and necessary information required for customer work orders, checking all orders for special requests, and posting inventory records
  • Trace orders as required and notify customers of any activity concerning their merchandise
  • Generate accurate and timely billing and subsequent invoicing
  • Maintain damage and OS&D records and back-order logs
  • Handle returned merchandise in an efficient manner and assure proper credit is given to the customer
  • Maintain accurate inventory records- investigate and resolve inventory discrepancies
  • Oversee all paperwork associated with orders and maintain the corresponding files
  • Answer phone calls and operate various types of office machines and computers necessary to perform duties
  • Act as a liaison between warehouse and customer in administration of accounts receiving, invoicing and credit changes

Required Skills/Education:

  • A minimum of a High School Diploma or GED required.
  • Candidate Qualities: Strong Communication Skills
  • Handle fast paced environment and pressure
  • Detail Oriented
  • Computer Capable (Data entry, MS Outlook, Excel)
  • Bi-lingual Spanish would be a bonus but not absolutely necessary

Salary: $14.00-$14.50/hr
Hours: Mon-Fri 8am-5pm

Azimuth is an equal opportunity employer

Learn more about us at

© Azimuth. All Rights Reserved.